Privacy Policy
Last updated: January 10, 2025
At Pinnokio, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our service.
11. Data We Collect
We collect information you provide directly to us, such as when you register for our service, including your name, email address, billing information, and accounting documents you choose to share with us.
We automatically collect certain technical information when you use our service, including your IP address, browser type, pages visited, and access dates and times.
We use cookies and similar technologies to improve your experience and analyze usage of our service.
22. Use of Your Data
We use your data to provide, maintain, and improve our accounting automation service.
Your accounting documents are processed solely for the purpose of providing the requested services (classification, data entry, reconciliation).
We use your contact information to communicate with you about your account, our services, and important updates.
We may use aggregated and anonymized data for analysis and service improvement purposes.
33. Sharing Your Data
We never sell your personal data to third parties.
We may share your data with trusted service providers who help us operate our service (hosting, data processing), subject to strict confidentiality agreements.
We may disclose your information if required by law or to protect our rights and security.
44. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or destruction.
Your documents are stored securely and encrypted. We use enterprise-level security protocols.
While no system is completely secure, we strive to maintain best security practices.
55. Your Rights
You have the right to access your personal data and request a copy of it.
You can request correction of inaccurate or incomplete data.
You can request deletion of your personal data, subject to certain legal obligations.
You can object to the processing of your data or request limitation of such processing.
You can withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
66. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations.
Accounting documents are retained in accordance with applicable legal requirements for record keeping.
You can request deletion of your data at any time, subject to legal retention obligations.
77. Cookies and Tracking Technologies
We use essential cookies for the operation of our service.
We use analytical cookies to understand how you use our service and improve it.
You can manage your cookie preferences through your browser settings.
88. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notification on our service.
The date of last update is indicated at the top of this page.
We encourage you to review this page regularly to stay informed about our practices.
Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at the email address above.
privacy@pinnokioagent.com