A core customer invoice
Numbering, statuses, payments, reminders and credit notes follow the normal customer invoice flow: a credit note becomes a storno, a reminder has three levels.
See the accounting moduleModule · Switzerland only · Early access
The healthcare module prepares the patient's invoice: applicable tariff, QR-bill, reimbursement voucher and XML file in the Swiss medical invoicing standard. You check before it is sent.

Role, provider GLN and location GLN, RCC/ZSR, UID, QR IBAN, canton, document language, invoicing mode and VAT (explicit choice).
The price of the 5-minute unit (tariff 590) or the flat-rate price (tariff 595), with revenue account and VAT per service.
On screen, or by talking to the agent: "Invoice Ms X, yesterday's session, 50 minutes".
The rules are checked, the list of missing items is shown to you, then the PDF and the XML are produced and sent by email.
Tariffs, standards and rules applied for you, as at the date of the session.
Tariff 590: complementary medicine
Catalogue of 216 items in 5-minute units, invoiced under the Insurance Contract Act (ICA / LCA). The provider sets their own price.
Tariff 595: outpatient health promotion services
596 flat rates, with the price remembered per item.
Tariff 407
Flat-rate items from the catalogue.
Swiss electronic medical invoice
generalInvoiceRequest 5.0 XML file of the Swiss standard, validated against the official schema, with voucher templates (service detail, QR code sheet).
Swiss QR-bill
QR IBAN, structured reference, amount in CHF rounded to 5 centimes.
Identifiers and format checks
13-digit GLN, RCC/ZSR, UID, AVS number (optional); any rule not met is flagged before sending.
Associated laws and requirements
The KVG (LAMal), ICA (LCA), UVG (LAA), IVG (LAI) and MVG (LAM) laws are recognised in the file. For the LAA, a claim number is required; for the LAI, a decision number.
Tariff applicable on the session date
Catalogues are versioned: an item is resolved at the date of the session, not at the date of the invoice.
Healthcare VAT
Therapeutic services are often exempt (art. 21 LTVA). The VAT mode is an explicit choice by the practice, never guessed.
Patient-pays model (tiers garant)
The patient pays and is then reimbursed; the voucher is handed to them.
Insurer-pays model (tiers payant) and automatic transmission to the insurer
Direct electronic sending to insurers is not available today.
Numbering, statuses, payments, reminders and credit notes follow the normal customer invoice flow: a credit note becomes a storno, a reminder has three levels.
See the accounting moduleEach service carries its own account and VAT treatment.
The patient PDF is sent by email; documents are archived.
Pinnokio replaces your practice invoicing software; it does not connect to it.
The module is open in early access, for Switzerland only (document languages: French, German, Italian). Pinnokio produces the invoice and the voucher: the reimbursement decision rests with the insurer and is never guaranteed. As the official insurer register is licensed, you enter your insurers yourself. TARDOC, physician invoicing, paramedical LAMal tariffs, home care and nursing homes, hospitals and pharmacies are not covered today.
The official catalogue for complementary medicine, invoiced under the LCA, in 5-minute units. The provider sets their price: Pinnokio applies the item as at the session date.
Today, for complementary medicine and health promotion (tariffs 590, 595 and 407). Other health professions and physician invoicing are not covered.
No. The invoice is addressed to the patient or their guarantor, with the reimbursement voucher. Automatic electronic transmission to insurers is not available today.
It is open in early access, for Switzerland only. Pricing is provided on request.
Pricing
You pay as you go, in credits, with no mandatory subscription. Here is the order of magnitude.
5'000 credits offered on sign-up, no credit card required.
A business situation, your tools, your rules: the demo starts from your reality.